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Common questions

What people ask most, answered properly. Tap a question to open it. If yours isn't here, the contact page is the place to ask.

Downloading

Is it really free?

Yes, and there is no catch to find later. Every wallpaper downloads at full resolution without paying and without an account. Ads on the site cover hosting, storage and the scanning that keeps the library clean. A Hub+ subscription turns those ads off and raises upload limits; it does not unlock anything to download, because nothing is locked.

Do I need an account?

Only to publish. Browsing, downloading and your download history all work signed out. An account exists so that work you upload stays attached to you.

Which size should I take?

Match the shape first and the numbers second. A wallpaper cut for a phone is roughly twice as tall as it is wide; a desktop one is wider than it is tall. Take the wrong shape and your device will crop it to fit, which is how a carefully composed picture ends up as somebody's shoulder. If you are unsure, the filters have a fits my screen option that measures the display you are reading this on.

The file is bigger than my screen. Is that wrong?

No, and it is usually better. A picture larger than your display gets scaled down, which loses nothing you can see. One smaller than your display gets scaled up, which softens it. Phones in particular render at two or three times the resolution their specifications suggest, so a file that looks oversized on paper is often exactly right.

Matched sets

What is a matched set?

One picture, composed separately for five screen shapes. Not one image resized five times, and not a machine guessing where to crop: the person who made it decided what stays in frame on a phone, on a tablet, on a laptop, on a desktop and on an ultrawide. Put them on your devices and they agree with each other.

Why can't one image just fit everything?

Because a phone screen and a desktop screen are close to opposite shapes. A 16:9 desktop wallpaper is about 1.78 times wider than it is tall; a modern phone is about 2.17 times taller than it is wide. Fitting one to the other means throwing away roughly two thirds of the width or two thirds of the height. Something has to go, and the only question is whether a person or an algorithm decides what.

Can I download just one screen from a set?

Yes. Open the set, pick the shape you want and download that one. The others stay where they are for whenever you want them.

Uploading

What happens to my photo's location data?

It is removed before the file is stored. Every image is re-encoded on the way in, which strips the metadata cameras and phones attach, including the GPS coordinates of where the picture was taken. Photographs taken on a phone routinely carry that, and publishing it would be a genuine privacy problem rather than a theoretical one.

Why was my upload held for review?

Uploads are scanned automatically before they appear. Anything the scanner is unsure about waits for a person to look at it, which is usually the same day. Being held is not an accusation, it is the scanner declining to guess.

Who owns what I upload?

You do. Uploading gives us permission to show your work here and to use it while promoting the site, with your name on it and a link back to you. It does not transfer ownership, and we will not license it to anyone else or sell it. The terms set that out in full.

Can I add a description?

Yes, and it is worth doing. A sentence about where a picture was taken or why it is cropped the way it is tells somebody more than the resolution does. It is optional; a good picture with nothing written under it is still a good picture.

Using the wallpapers

Can I use these commercially?

Not without asking. Downloads are licensed for personal use, which covers your own devices and your own screens. Selling something with a wallpaper in it, or including one in an app or a pack, needs the permission of whoever made it. Their profile is linked on every wallpaper page. The licence is the precise version.

My work is here and I didn't put it here

Press Report under the tags on the wallpaper and it goes straight into the review queue. If you want the formal route, the copyright page lists what a takedown notice needs. A report gets it seen sooner; a notice starts the process that has legal weight. You can do both.

Your account

Can I change my handle?

Once every 30 days, from settings. Links using the old one keep working and forward to the new one, and the old handle is held for 90 days so nobody can step straight into your name.

How do I stop the emails?

Every message has an unsubscribe link at the bottom, and there is a switch in settings under Account. Turning it off does not affect anything else; you will still get the messages about your own account, such as a password reset.

How do I delete my account?

From settings, yourself, without asking anyone. Profile, uploads, follows and download history all go. Files other people have already downloaded cannot be recalled, because nobody can do that.

Still stuck

Get in touch. Most messages are answered within a day or two. Bugs, wallpapers that render oddly on your particular screen, anything that reads wrong: all useful, all welcome.